Criteria for Holding a Licence

Criteria for Holding a Licence

The criteria for holding a property management practitioner (PMP) licence are as follows:
PMP (Tier 1) LicenceRoute 1Route 2
Academic or other qualificationsBachelor or higher degree or equivalent academic qualification in property management specified by the PMSAOther bachelor or higher degree or equivalent academic qualification Note 1, or qualification considered acceptable by the PMSA Note 2
Work experience in property managementNote 3
  1. Minimum 3 years of work experience in property management in Hong Kong Note 3 within the 6 years immediately before licence application; or

  2. If an applicant has been engaged in property management work in places in China other than Hong Kong Note 4 (the job) within the 6 years immediately before licence application and was engaged in property management work in Hong Kong Note 3 immediately before the job, he/she is required to have a minimum of 3 years of work experience in property management in Hong Kong Note 3 within the period which is the sum Note 5 of 6 years plus the number of years (subject to a maximum of 4 years) of the aforesaid work experience in property management in places in China other than Hong Kong Note 4, immediately before licence application

  1. Minimum 5 years of work experience in property management in Hong Kong Note 3 within the 8 years immediately before licence application; or

  2. If an applicant has been engaged in property management work in places in China other than Hong Kong Note 4 (the job) within the 8 years immediately before licence application and was engaged in property management work in Hong Kong Note 3 immediately before the job, he/she is required to have a minimum of 4 years of work experience in property management in Hong Kong Note 3 within the period which is the sum Note 6 of 8 years plus the number of years (subject to a maximum of 4 years) of the aforesaid work experience in property management in places in China other than Hong Kong Note 4, immediately before licence application

Professional qualificationsMember of a professional body recognised by the PMSA
PMP (Tier 2) LicenceRoute 1Route 2Route 3
Academic or other qualificationsAssociate degree, diploma or above, or equivalent academic qualification in property management specified by the PMSABachelor or higher degree, or equivalent academic qualificationOther associate degree, diploma or above, or equivalent academic qualification Note 7, or qualification considered acceptable by the PMSA Note 8
Work experience in property managementNote 3
  1. Minimum 2 years of work experience in property management in Hong Kong Note 3 within the 5 years immediately before licence application; or

  2. If an applicant has been engaged in property management work in places in China other than Hong Kong Note 4 (the job) within the 5 years immediately before licence application and was engaged in property management work in Hong Kong Note 3 immediately before the job, he/she is required to have a minimum of 2 years of work experience in property management in Hong Kong Note 3 within the period which is the sum Note 9 of 5 years plus the number of years (subject to a maximum of 4 years) of the aforesaid work experience in property management in places in China other than Hong Kong Note 4, immediately before licence application; or

  3. Minimum 1 year of work experience in property management in Hong Kong Note 3 (under the supervision of a licensed PMP (Tier 1)Note 10) within the 4 years immediately before licence application

  1. Minimum 4 years of work experience in property management in Hong Kong Note 3 within the 8 years immediately before licence application; or

  2. If an applicant has been engaged in property management work in places in China other than Hong Kong Note 4 (the job) within the 8 years immediately before licence application and was engaged in property management work in Hong Kong Note 3 immediately before the job, he/she is required to have a minimum of 4 years of work experience in property management in Hong Kong Note 3 within the period which is the sum Note 11 of 8 years plus the number of years (subject to a maximum of 4 years) of the aforesaid work experience in property management in places in China other than Hong Kong Note 4, immediately before licence application

Note 1: In general, a bachelor degree or equivalent qualification must have a minimum of 150 QF credits at Level 5 or above under the Hong Kong Qualifications Framework. Non-local qualifications that are equivalent may also be considered.

Note 2: Qualification considered acceptable by the PMSA includes: applicants being a member on or before 1 January 2005 of a professional body recognised by the PMSA and, if that professional body has different classes, types or divisions of membership (including any class, type or division described in other manners), also a member of the specified class, type, division or pathway of that professional body.

Note 3: The work experience in property management means full time work experience in property management for properties in Hong Kong and involving the provision of services under two or more categories of property management services.

Note 4: In terms of this criterion and for the avoidance of doubt, places in China other than Hong Kong include the Mainland, Macau and Taiwan.

Note 5: That is, not more than 10 years, whichever is less.  Please refer to the FAQ item 6.

Note 6: That is, not more than 12 years, whichever is less.  Please refer to the FAQ item 6.

Note 7: In general, an associate degree, a diploma or an equivalent qualification must have a minimum of 90 QF credits at Level 4 or above under the Hong Kong Qualifications Framework. Non-local qualifications that are equivalent may also be considered.

Note 8: Qualification considered acceptable by the PMSA includes five statements of attainment for the clusters of units of competency at Level 4 for the property management industry (one of the statements must be on “Management of Customer Services”) obtained through the “Recognition of Prior Learning” mechanism under the Hong Kong Qualifications Framework.

Note 9: That is, not more than 9 years, whichever is less. Please refer to the FAQ item 7.

Note 10: A licence applicant should provide the Confirmation of Work Experience Obtained under the Supervision of a Licensed PMP (Tier 1) to prove that he or she possesses the said experience.

Note 11: That is, not more than 12 years, whichever is less. Please refer to the FAQ item 7.

註1:一般而言,學位或同等學歷必須符合香港資歷架構第5級或以上並具有最少150個資歷學分。同等程度的非本地學歷亦可被考慮。
註2:可接受的資歷包括:於2005年1月1日或之前,已成為監管局認可的專業團體的會員及如該專業團體有不同級別、類別或組別(包括以其他方式描述的級別、類別或組別)的會籍,亦是該專業團體指明的級別、類別、組別或專業領域的會員的申請人。
註3:「物業管理工作經驗」是指位於香港的物業提供物業管理的全職工作經驗,而該等工作經驗必須涉及提供兩個或以上類別的物業管理服務。
註4:一般而言,副學士學位、文憑或同等學歷必須符合香港資歷架構第4級或以上並具有最少90個資歷學分。同等程度的非本地學歷亦可被考慮。
註5:「可接受的資歷」包括於香港資歷架構「過往資歷認可」機制下獲取物業管理業能力單元組合屬第四級的資歷證明書五張(當中必須包括「客戶服務管理」的資歷證明書)。

Work Experience in Property Management

One of the criteria for holding a property management practitioner licence is work experience in property management. To meet the criterion, work experience must:

Work experience must be genuinely gained through a sustained period. The seven categories of prescribed PMSs are as follows:

Category 1: General management services relating to a property

General services relating to property management provided pursuant to a DMC (except those PMSs under categories 2 to 7) for owners, residents, tenants, users or visitors.

Examples: Assisting an owners’ committee, a management committee and owners to hold meetings; submitting work reports; handling and following up on enquiries and complaints.

Category 2: Management of the environment of a property

Services for the cleaning, hygiene, landscaping or safety of the environment of a property.

Examples: Cleaning up of waste, plant and silt; waste disposal arrangements; mosquito and pest control; pruning, caring and replacement of plants; security services.

Category 3: Repair, maintenance and improvement of a property

Services for the repair, replacement, maintenance or improvement of a property including the structure and building services installation.

Examples: Repair, replacement, maintenance of ventilation, water supply and drainage, air-conditioning, elevators, electrical services, fire-fighting equipment; maintenance of the structural safety of buildings and retaining walls.

Category 4: Finance and asset management relating to a property

Services for the budgeting, or management of finance, accounts or asset relating to a property.

Examples: Preparation of management accounts of properties, such as income and expenditure accounts, balance sheets, budgets and auditor’s reports, and calculation of the amount required for service contracts as well as income and expenditure of special accounts.

Note: For the purpose of fulfilling the work experience criterion, collecting management fees or formulating departmental budgets for a PMC itself is not regarded as a PMS under category 4.

Category 5: Facility management relating to a property

Services for the management of ancillary facilities in a property (except those PMSs under category 3).

Examples: Management of clubhouses, car parks, sewage treatment and major power generation ancillary facilities (except those PMSs under category 3).

Note: For the purpose of fulfilling the work experience criterion, services provided under other categories to ancillary facilities of a property are not regarded as PMSs under category 5.

Category 6: HR management relating to personnel involved in the management of a property

Human resources management services in relation to individuals engaged by an owner or owners’ organization in the provision of property management services.

Examples: Management of human resources engaged by owners or owners’ organisations, including manpower planning and deployment, appointment and dismissal, labour insurance arrangements.

Note: For the purpose of fulfilling the work experience criterion, in-house HR management services provided within a PMC itself are not regarded as PMSs under category 6.

Category 7: Legal services relating to the management of a property

Legal services, generally referring to the provision of information and advice on the legal aspects, in respect of property management services under categories 1 to 6. (except services provided in the course of practising the profession by a solicitor or counsel or any person employed by the solicitor or counsel and acting in furtherance of that course).

Examples: Preparing relevant documents, e.g. form of claim, for tribunal hearings & attending hearings.

Note: For the purpose of fulfilling the work experience criterion, performing clerical work such as preparing or copying relevant documents is not regarded as a PMSs under category 7.

In evaluating whether an applicant has met the criterion, the PMSA will have regard to the nature of the experience and not the location at which the relevant services are provided. For example, cleaning services provided to a clubhouse in a property are only regarded as PMSs under category 2, not category 5. Similarly, maintenance services provided to ancillary facilities are only regarded as PMSs under category 3, not category 5.

For an application for a provisional licence, the work experience must have been gained while the applicant was assuming a managerial or supervisory role in the provision of the PMSs. Generally, a person assumes a managerial or supervisory role if he / she has responsibility to manage or supervise subordinates.

A licence applicant is required to provide documentary evidence to prove that he or she possesses the said experience. Such evidence may include:

  1. written confirmation from an employer or an ex-employer;
  2. written confirmation from an owners’ organization having used the applicant’s services; and
  3. other documentary evidence considered acceptable by the PMSA.

Where possible, applicants should use the work experience confirmation template suggested by the PMSA.  If applicants cannot produce a completed template, they should nevertheless produce other documentary evidence as much as possible.  Such documentary evidence may include general employment letters, minutes of meetings of owners’ committee or owners’ corporations showing the applicants’ participation and other documentary evidence which contains details of the applicants’ experience.  The PMSA will consider all available evidence in determining whether an applicant has fulfilled the work experience criterion.

A person commits an offence if the person, in connection with an application for a licence, provides any information or document to the PMSA that is false or misleading in a material particular; and the person knows that, or is reckless as to whether, the information or document is false or misleading in a material particular.  The person who commits the offence is liable on conviction on indictment to a fine of $200,000 and to imprisonment for 1 year or on summary conviction to a fine at level 6 and to imprisonment for 6 months.

Examples of the application of the minimum manning ratios

The criteria for holding a property management company (PMC) licence are:
  • Criterion 1: The PMC must engage at least one licensed PMP (Tier 1) (whether part-time or full-time), who has effective control of the provision of property management services by the PMC; and
  • Criterion 2: The PMC must engage a number of full-time licensed PMPs that meets the minimum manning ratios specified by the PMSA.
The minimum manning ratios are:
Below are some examples of how the manning ratios are applied:
ExampleNumber of flats in the portfolioThe required number of full-time licensed PMPs engaged
Tier 1Tier 2Total
A0000
B1,500112
C1,501123
D3,000123
E3,001235
F5,900246
G20,00071421
In Example A, the PMC does not have any property in its portfolio. One reason could be that the PMC is newly established and has not entered into any management contract yet. Another reason could be that the PMC has outsourced all property management services to another licensed PMC (subcontractor) in which case the property in question is deemed to be in the portfolio of the subcontractor (more examples of outsourcing may be found here). In these cases, the PMC is not required to engage any licensed PMP, but for it to hold a PMC licence, it must still fulfil criterion 1 stated above.
If the licensed PMP (Tier 1) who fulfils criteria 1 is engaged on a full-time basis, then he or she may be included in the staff of full-time licensed PMPs for the purpose of meeting the minimum manning ratios.
A PMC may choose to engage an equal number of licensed PMP (Tier 1), instead of licensed PMP (Tier 2), to fulfill the minimum manning ratio for licensed PMP (Tier 2). For example, a PMC in Example D stated above may choose to engage a total of three licensed PMPs (Tier 1) instead of one licensed PMP (Tier 1) and two licensed PMPs (Tier 2).
“Flats” are defined as any premises in a building which are referred to in a deed of mutual covenant (DMC) whether described therein as a flat or by any other name and whether used as a dwelling, shop, factory, office or for any other purpose, of which the owner, as between himself and owners or occupiers of other parts of the same building, is entitled to the exclusive possession. Properties without a DMC are not to be included in the portfolio for the purpose of the minimum manning ratios. More information about how the number of flats should be calculated may be found here.
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Effective Control over Property Management Business by Property Management Companies

Copy No.: C3/2021
Effective Date: 8 January 2021

Preamble

The following code of conduct (“Code”) is issued by the Property Management Services Authority pursuant to section 5 of the Property Management Services Ordinance (“PMSO”) and contains practical guidance for the purposes of section 4 of the PMSO (disciplinary offences). Although a licensee1 does not incur a legal liability only because the licensee has contravened a provision of the Code, the Code is admissible in evidence in disciplinary hearings, and proof that a licensee contravened or did not contravene the relevant provision of the Code may be relied on as tending to establish or negate a matter that is in issue in the hearings.

Code

Establishing mechanism for effective control over business

A(1) A licensed property management company (“licensed PMC”) has to establish an effective control mechanism (“mechanism”) for its business to provide property management services (“PMSs”). The mechanism shall include the following elements:

  • Establishing management team structure;
  • Setting out work guidelines;
  • Providing sufficient manpower;
  • Providing sufficient resources;
  • Providing appropriate training;
  • Effective monitoring;
  • Regular assessment;
  • Taking appropriate follow-up actions;
  • Keeping records; and
  • Supervising sub-contractors.

Establishing management team structure

B(1) A licensed PMC has to, with respect to each property for which PMSs are provided by it, establish a management team structure and prepare a management team operational chart to enable its employees to know the structure of the management team in order to facilitate carrying out duties and reporting work development.

Setting out work guidelines

C(1) A licensed PMC has to set out proper work procedures and clear guidelines for its employees to follow in the provision of PMSs. A licensed PMC has to review and/or update the relevant work procedures and guidelines regularly to ensure that they comply with operational requirements.

Providing sufficient manpower

D(1) A licensed PMC has to enter into an agreement with its client2 with respect to the provision of PMSs and has to arrange sufficient manpower to provide PMSs according to the agreement.

Providing sufficient resources

E(1) A licensed PMC has to provide necessary and suitable material and equipment to its employees so as to enable them to provide PMSs effectively under safe working conditions.

Providing appropriate training

F(1) A licensed PMC has to provide appropriate training to its employees in the provision of PMSs in order to enable them to perform their duties in compliance with the relevant work procedures and guidelines. A licensed PMC has to strengthen training for employees who fail to perform their duties according to the relevant work procedures and guidelines.

Effective monitoring

G(1) A licensed PMC has to continuously and effectively monitor the work and conduct of its employees who provide PMSs and has to conduct regular review to ensure that its employees follow the relevant work procedures and guidelines.

Regular assessment

H(1) A licensed PMC has to periodically evaluate the work performance of its employees who provide PMSs in order to determine whether its employees have followed the relevant work procedures and guidelines and consider whether it is necessary to strengthen training or provide further guidance.

Taking appropriate follow-up actions

I(1) A licensed PMC has to take appropriate follow-up actions in respect of employees who fail to follow the relevant work procedures and guidelines.

Keeping records

J(1) A licensed PMC has to keep the relevant information and documents in relation to the implementation of the Code for not less than 3 years.

Supervising sub-contractors

K(1) If a licensed PMC sub-contracts all or part of its PMSs to a sub-contractor or a service provider, the licensed PMC has to supervise the sub-contractor or service provider suitably, no matter whether the sub-contractor or service provider is a licensee or not.

Note

  1. The term “licensee” means the holder of the following licence: a PMC licence; a PMP (Tier 1) licence; a PMP (Tier 2) licence; a provisional PMP (Tier 1) licence; or a provisional PMP (Tier 2) licence.
  2. The term “client” has the same meaning as defined in section 16 of the PMSO, i.e. “in relation to a property for which a licensed PMC provides property management services, means— (a) the owners’ organization of the property; and (b) the owners of the property who pay or are liable to pay the management expenses in respect of the services”. According to such definition, a tenant is not a client.
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Complaint Handling Mechanism of Property Management Companies

Copy No.: C2/2021
Effective Date: 8 January 2021

Preamble

The following code of conduct (“Code”) is issued by the Property Management Services Authority pursuant to section 5 of the Property Management Services Ordinance (“PMSO”) and contains practical guidance for the purposes of section 4 of the PMSO (disciplinary offences). Although a licensee1 does not incur a legal liability only because the licensee has contravened a provision of the Code, the Code is admissible in evidence in disciplinary hearings, and proof that a licensee contravened or did not contravene the relevant provision of the Code may be relied on as tending to establish or negate a matter that is in issue in the hearings.

Code

Complaint procedures and systems

A(1) A licensed property management company (“licensed PMC”) has to establish an effective complaint2 handling mechanism (“mechanism”) for each property for which property management services (“PMSs”) are provided by it. A notice containing details of the mechanism shall be displayed in a prominent place in the property so as to enable the licensed PMC’s clients3 to know the details of the mechanism.

A(2) The notice mentioned in paragraph A(1) of the Code shall include the details of the mechanism and the following matters:

  • Ways of lodging a complaint;
  • Clients may obtain details of the mechanism4;
  • Personal information collection statement; and
  • Contact information of the person-in-charge (see paragraph B(1) of the Code).

A(3) The mechanism shall include the following elements:

  • Appointing a person-in-charge to supervise the handling of complaints;
  • Acknowledging receipt of and recording complaints;
  • Handling complaints promptly;
  • Notifying complainant of progress and result timely; and
  • Proper record-keeping and providing complaint information.

Appointing a person-in-charge to supervise the handling of complaints

B(1) A licensed PMC has to, for each property for which PMSs are provided by it, appoint a licensed PMP (“person-in-charge”) to supervise the handling of complaints and display the name, licence number and telephone number and/or email address of the person-in-charge in a prominent place in the property.

Acknowledging receipt of and recording complaints

C(1) Subject to paragraph E(3) of the Code, upon receipt of a complaint, the person-in-charge has to, as soon as reasonably practicable, arrange to assign a case number to the complaint, record its brief facts in the complaint register5, acknowledge receipt of the complaint and provide the case number to the complainant6.

C(2) The person-in-charge has to ensure that the following information is recorded in the complaint register: the name of the complainant (if provided); brief facts of the complaint and the date on which the complaint is recorded.

C(3) The person-in-charge has to check the complaint register regularly and rectify or arrange for rectification of any error found as soon as reasonably practicable.

Handling complaints promptly

D(1) Upon receipt of a complaint, a licensed PMC has to, as soon as reasonably practicable, carry out follow-up actions in accordance with the mechanism. However, a licensed PMC may not deal with an anonymous complaint7.

D(2) Subject to paragraph E(3) of the Code, if a licensed PMC is unable to handle the complaint (e.g. the person under complaint is not a staff member of the licensed PMC or the matter of complaint is outside the scope of the PMSs provided by the licensed PMC), the licensed PMC has to, with the consent of the complainant, refer the complaint to the relevant person or organization (e.g. management committee or owners’ committee) or advise the complainant to contact the relevant person or organization directly.

Notifying complainant of progress and result timely

E(1) Subject to paragraph E(3) of the Code, a licensed PMC has to timely notify the complainant the progress of follow-up action(s) taken.

E(2) Subject to paragraph E(3) of the Code, a licensed PMC has to, at the conclusion of follow-up action(s) taken, notify the complainant of the result, explain to the complainant the relevant follow-up action(s) taken (if any) and the reasons for reaching the conclusion (if applicable).

E(3) If the complainant is not a client or is an anonymous complainant, the licensed PMC is not required to contact or notify the complainant in accordance with the guidelines set out in paragraphs C(1), D(2), E(1) and E(2) of the Code. However, the licensed PMC still has to act in accordance with other guidelines of the Code.

Proper record-keeping and providing complaint information

F(1) A licensed PMC has to keep properly all relevant complaint information8 and documents for not less than 3 years commencing from the date of receipt of a complaint (no matter whether the complaint is established or not). A licensed PMC has to, upon written request (if any) by the owners’ organization, provide yearly statistical information on complaints (including the nature of complaints, the sub-total and total number of complaints) to the owners’ organisation.

Note

  1. The term “licensee” means the holder of the following licence: a PMC licence; a PMP (Tier 1) licence; a PMP (Tier 2) licence; a provisional PMP (Tier 1) licence; or a provisional PMP (Tier 2) licence.
  2. A licensed PMC is not required to follow the Code if it reasonably believes that a person has only made an enquiry or provided opinion or information, but has not made a complaint. A complaint may be lodged by a named or an anonymous person and such person includes a client, a user or a visitor of the relevant property. Complaints may be lodged through different ways, including complaint made verbally, by telephone, fax or email, etc. If a licensed PMC reasonably believes that the identity of a complainant cannot be ascertained through the information the complainant has provided, it may deal with the complaint as if it were an anonymous complaint.
  3. The term “client” has the same meaning as defined in section 16 of the PMSO, i.e. “in relation to a property for which a licensed PMC provides property management services, means— (a) the owners’ organization of the property; and (b) the owners of the property who pay or are liable to pay the management expenses in respect of the services”. According to such definition, a tenant is not a client.
  4. A licensed PMC may, after receipt of payment of a reasonable copying fee, provide a copy of the mechanism to a client.
  5. The complaint register may be in electronic form. Licensed PMCs may set up separate complaint registers for different parts of the property (e.g. residential area, club house, etc.).
  6. The guidelines on the requirement to contact a complainant apply to the situation where the complainant has provided contact information. If the complainant has not provided any contact information, the guidelines on contacting a complainant set out in paragraphs C(1), D(2), E(1) and E(2) of the Code do not apply.
  7. Although a licensed PMC may not deal with an anonymous complaint, it is still required to record such a complaint in the complaint register in accordance with paragraph C(1) of the Code.
  8. Relevant information includes records of verbal and telephone communication with the complainants.

Criteria for a specified academic qualification

Having an academic qualification specified by the Property Management Services Authority (PMSA) is one of the criteria for holding a property management practitioner licence.  In determining whether to specify an academic qualification, the PMSA will consider the following factors:

Level and credits under the Hong Kong Qualifications Framework

In general, a degree or equivalent qualification must have a minimum of 150 QF Credits at QF Level 5 or above, while an associate degree, a diploma or an equivalent qualification, must have a minimum of 90 QF Credits at QF Level 4 or above.

Relevance to the property management profession

The PMSA uses the “Vocational Qualifications Pathway” (VQP) formulated by the Property Management Industry Training Advisory Committee as an assessment tool. In general, a learning program must cover at least four out of the seven functional areas and one of the areas covered must be “Law in Practice”. In addition, the units of competency covered by the program must be those formulated for the post of “property manager” (for a PMP (Tier1) licence) or “property officer” (for a PMP (Tier 2) licence) under the VQP. A functional area is not considered covered by the program unless the number of competency requirements under that functional area meets or exceeds that specified by the PMSA as follows:

Making an application

Organisations or educational institutions wishing to have their learning programs so specified may make an application (form in Chinese only) with the PMSA, regardless of whether the programs are designed in accordance with the units of competency required for the post of “property manager” (for a PMP (Tier 1) licence) or “property officer” (for a PMP (Tier 2) licence) under the VQP.

Note: For details of the functional areas and units of competency of the competency requirements for the positions of property managers and property officers, please refer to: https://www.hkqf.gov.hk/pm/en/vqp/pathways/index.html

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General Code of Conduct

Code No.:C1/2020
Effective Date:7 August 2020

Preamble

The following code of conduct (Code) is issued by the Property Management Services Authority (PMSA) pursuant to section 5 of the Property Management Services Ordinance (PMSO) and contains practical guidance for the purposes of section 4 of the PMSO (disciplinary offence). Although a licensee does not incur a legal liability only because the licensee has contravened a provision of the Code, the Code is admissible in evidence in disciplinary hearings, and proof that a licensee contravened or did not contravene the relevant provision of the Code may be relied on as tending to establish or negate a matter that is in issue in the hearings.

Code

  1. A licensee must not commit misconduct or neglect in a professional respect.
  2. A licensee must provide services to the licensee’s clients with honesty, fidelity and integrity.
  3. A licensee must, to the best of the licensee’s knowledge, provide accurate and relevant information or advice to the licensee’s clients to facilitate them to make informed judgments and decisions.
  4. A licensee must establish proper procedures and systems to manage and supervise the property management services provided by the licensee.
  5. A licensee must, in the course of the licensee’s practice, act in an impartial and just manner towards the licensee’s clients and any other parties concerned.
  6. A licensee should avoid conflict of interests with the licensee’s clients. In the event of possible or potential conflict of interests (whether pecuniary or beneficial interest), a licensee must as soon as reasonably practicable disclose to the licensee’s clients in detail such interests.
  7. A licensee must not maliciously injure the reputation, nor publicly disparage the practice, of other property management services providers.
  8. A licensee must not do anything which may bring disrepute to the property management profession.
  9. A licensee must, in the course of the licensee’s practice, comply with the laws of Hong Kong.

 

Note

  1. The term “licensee” means the holder of a PMC licence; a PMP (Tier 1) licence; a PMP (Tier 2) licence; a provisional PMP (Tier 1) licence; or a provisional PMP (Tier 2) licence.
  2. The term “client” has the same meaning as defined in section 16 of the PMSO. Section 16 of the PMSO provides: “client (客戶), in relation to a property for which a licensed PMC provides property management services, means— (a) the owners’ organization of the property; and (b) the owners of the property who pay or are liable to pay the management expenses in respect of the services.”
  3. To determine whether a licensee has acted in accordance with paragraphs (3) and (4) of the Code, the PMSA will consider the terms of the relevant contract entered into between the licensee and the licensee’s client in order to determine the scope of property management services to be provided and the duties to be carried out by the licensee.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.

According to the PMSO, the PMSA requires that a member of the PMSA must disclose to the PMSA any interest that the member has which is of a class or description determined by the PMSA.  The PMSO also provides that the PMSA is to establish and maintain a register relating to any such disclosed interests which it must make available for inspection through the Internet.

The purpose of maintaining and publishing a register of interests is not specified in the PMSO.  Nonetheless, the PMSA infers that the purpose is to enhance transparency and to ensure objectivity, fairness and public confidence in the decision-making of the PMSA.

The register of interests may contain personal data as defined in the Personal Data (Privacy) Ordinance.  By accessing the register for this Member, you acknowledge the above stated purposes of the register and undertake not to use the personal data for any other purposes.

To view the register for this Member, please click “Continue”.